Terms and Conditions
Manufacturer warranties - We will so far as we are reasonably able pass on to you the benefit of warranties received by us from manufacturers of products.
Returns - Products returned by you must be returned in their original packaging and in the same condition as they were delivered to you. They must also bear a return reference (obtained from us) clearly visible on the exterior. We may levy a fee for repackaging products returned to us in a poorly packaged state.
Price - The price for products will be as stated on our quotation or order acknowledgement (as appropriate) or, if no price is stated, our list price last published on the date upon which products are despatched to you. We may vary the price where the cost to us of acquiring or supplying products is increased in the period to delivery. Quoted prices are exclusive of VAT (or similar) levies or duties, cost of carriage, delivery, packaging and insurance, and any handling charges, all of which will be added to or on invoices at appropriate rates.
Payment - You must pay for products prior to despatch to you by such means as we notify you of. Payment by cheque is deemed to have been made only upon such cheque being met on first presentation. Where you are late in paying we may charge interest on outstanding amounts (as well after as before judgment) on a day to day basis at an annual rate of 4% above HSBC Plc's base rate until payment, withhold further deliveries to you, and /or withhold guarantees on previously supplied products until arrangement on payment or credit has been made on terms satisfactory to us. Where products are to be delivered in instalments, each delivery constitutes a separate contract.
Progress Payments - A progress Payment will be required for all projects totalling more than £5000.00 + VAT. The progress payment will be to the value of 50% of the final invoice inc VAT and must be submitted with your order.
Credit - A credit account can only be given on receipt of your full company information including your company number and VAT number, and subsequent approval from HSBC Invoice Finance. Payment is due no later than 30 days from the date of invoice. Credit terms are applied at our discretion.
Delivery - Delivery will be made by us to the place designated by you in the accepted order or quotation and will be made during normal business hours. Delivery dates or times specified by us are best estimates only and we will not be liable to you for any loss or damage sustained by you as a result of our failure to comply with such timescale.
On Site Build & Crew - All exhibition & display stands erected by CDG, structural or otherwise, must be signed off by the client at a pre-agreed time before the crew depart. Assuming the build is completed on schedule, a charge will be made if sign off is later than the pre agreed time. If the crew are requested to leave prior to the client arriving CDG do not take any responsibility for the stand or any freestanding elements left on the stand. CDG do NOT take any responsibility for valuables left on the stand at any point prior to, during, or after the show.
Hire Goods - All hire costs are on a dry hire basis unless otherwise stated. A dry hire rate is based on the customer collecting and returning all hire products to our address. All hire products must be fully and comprehensively insured for the total retail replacement value by the customer for the entire hire period, including when in transit to and from your event.
Manufacturer warranties - We will so far as we are reasonably able pass on to you the benefit of warranties received by us from manufacturers of products.
Returns - Products returned by you must be returned in their original packaging and in the same condition as they were delivered to you. They must also bear a return reference (obtained from us) clearly visible on the exterior. We may levy a fee for repackaging products returned to us in a poorly packaged state.
Price - The price for products will be as stated on our quotation or order acknowledgement (as appropriate) or, if no price is stated, our list price last published on the date upon which products are despatched to you. We may vary the price where the cost to us of acquiring or supplying products is increased in the period to delivery. Quoted prices are exclusive of VAT (or similar) levies or duties, cost of carriage, delivery, packaging and insurance, and any handling charges, all of which will be added to or on invoices at appropriate rates.
Payment - You must pay for products prior to despatch to you by such means as we notify you of. Payment by cheque is deemed to have been made only upon such cheque being met on first presentation. Where you are late in paying we may charge interest on outstanding amounts (as well after as before judgment) on a day to day basis at an annual rate of 4% above HSBC Plc's base rate until payment, withhold further deliveries to you, and /or withhold guarantees on previously supplied products until arrangement on payment or credit has been made on terms satisfactory to us. Where products are to be delivered in instalments, each delivery constitutes a separate contract.
Progress Payments - A progress Payment will be required for all projects totalling more than £5000.00 + VAT. The progress payment will be to the value of 50% of the final invoice inc VAT and must be submitted with your order.
Credit - A credit account can only be given on receipt of your full company information including your company number and VAT number, and subsequent approval from HSBC Invoice Finance. Payment is due no later than 30 days from the date of invoice. Credit terms are applied at our discretion.
Delivery - Delivery will be made by us to the place designated by you in the accepted order or quotation and will be made during normal business hours. Delivery dates or times specified by us are best estimates only and we will not be liable to you for any loss or damage sustained by you as a result of our failure to comply with such timescale.
On Site Build & Crew - All exhibition & display stands erected by CDG, structural or otherwise, must be signed off by the client at a pre-agreed time before the crew depart. Assuming the build is completed on schedule, a charge will be made if sign off is later than the pre agreed time. If the crew are requested to leave prior to the client arriving CDG do not take any responsibility for the stand or any freestanding elements left on the stand. CDG do NOT take any responsibility for valuables left on the stand at any point prior to, during, or after the show.
Hire Goods - All hire costs are on a dry hire basis unless otherwise stated. A dry hire rate is based on the customer collecting and returning all hire products to our address. All hire products must be fully and comprehensively insured for the total retail replacement value by the customer for the entire hire period, including when in transit to and from your event.